Dryer Vent Wizard is one of the leading home services brands owned by Neighborly. Each brand shares a Code of Values and culture to live by, which not only outline how we work in a professional environment, but also how we live our daily lives.
About Dryer Vent Wizard of Central Ohio
Dryer Vent Wizard was founded as a result of widespread safety and efficiency concerns among homeowners whose dryer vent systems required an “urgent response.” The unsettling state of most dryer vents in need of service is caused by one or more problems including lint accumulation, vent blockages, disrepair, or improper installation. Dryer Vent Wizard locations across North America combat these common issues by providing specialized dryer vent services including vent installation, cleaning, repair, rerouting, and inspection.
Since our beginning in 2004, the Dryer Vent Wizard franchise has grown and spread across the United States and Canada, working together to make each home or business we service safer and more efficient. Each Dryer Vent Wizard franchisee is committed to making their community safer by offering thorough, professional dryer vent services.
To learn more about Dryer Vent Wizard of Central Ohio and how we can make your home safer while saving you time, money, and energy, call or request an appointment to schedule service today.
Dryer Vent Wizard of Central Ohio has five employees. Rick Gutridge is the owner/operator of the business that he started after a 27 year career in the technology industry. Rick takes pride in offering excellent customer service and a great service to home owners. Rick also owns another business; PuroClean Water, Fire, and Mold Experts.
Francis Coleman has been employed shortly after the business started. Francis is also a prior business owner and knows the importance of excellent customer service.
James Hammond started working for Rick in the PuroClean business. He joined Dryer Vent Wizard two years ago. James is very personable, and loves his job, and loves to please customers.
Kris McKelvey has been on the team for less than a year, but has a strong handyman background that makes it easy for him to tackle challenging jobs.
Michelle Bush is the office manager and is responsible for administration, billing, and scheduling.
Owner
Rick Gutridge
![Technician pressing buttons on a dryer.](/brand/_assets/images/brand-img/about-us/testing-dryer-2.webp)
Partnerships and Achievements
Our Mission and Code of Values
We Live Our Code of Values By R.I.C.H.
Respect
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Treating others as we would like to be treated.
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Responding in a timely fashion.
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Listening with the intent to understand what is being said and acknowledging that what is said is important to the speaker.
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Speaking calmly, and respectfully, without profanity or sarcasm.
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Acknowledging everyone as right from their own perspective.
![Technician speaking with customer.](/brand/_assets/images/brand-img/about-us/dvw-respect.webp)
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Integrity
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Making only agreements we are willing, able and intend to keep.
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Communicating any potentially broken agreements at the first appropriate opportunity to all parties concerned.
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Communicating honestly and with purpose.
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Asking clarifying questions if we disagree or do not understand.
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Looking to the system for correction and proposing all possible solutions if something is not working.
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Operating in a responsible manner: "above the line."
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Never saying anything about anyone that we would not say to him or her.
![Technician checking vent with device.](/brand/_assets/images/brand-img/about-us/dvw-integrity.webp)
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Customer Focus
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Continuously striving to maximize internal and external customer loyalty.
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Making our best effort to understand and appreciate the customer’s needs in every situation.
![Technician showing customer a heating element.](/brand/_assets/images/brand-img/about-us/dvw-customer-focus.webp)
C
Having Fun In The Process!
![Technician smiling with customer.](/brand/_assets/images/brand-img/about-us/dvw-fun-in-the-process.webp)
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