Dryer Vent Wizard is one of the leading home services brands owned by Neighborly. Each brand shares a Code of Values and culture to live by, which not only outline how we work in a professional environment, but also how we live our daily lives.
About Dryer Vent Wizard of Rochester
Dryer Vent Wizard was founded as a result of widespread safety and efficiency concerns among homeowners whose dryer vent systems required an “urgent response.” The unsettling state of most dryer vents in need of service is caused by one or more problems including lint accumulation, vent blockages, disrepair, or improper installation. Dryer Vent Wizard locations across North America combat these common issues by providing specialized dryer vent services including vent installation, cleaning, repair, rerouting, and inspection.
Since our beginning in 2004, the Dryer Vent Wizard franchise has grown and spread across the United States and Canada, working together to make each home or business we service safer and more efficient. Each Dryer Vent Wizard franchisee is committed to making their community safer by offering thorough, professional dryer vent services.
To learn more about Dryer Vent Wizard of Rochester and how we can make your home safer while saving you time, money, and energy, call us, or request an appointment to schedule service today.
Dryer Vent Wizard of Rochester opened in June 2015. Scott Koepke moved to franchise ownership with the desire for more control over his future and his family's well-being. Scott's family includes his daughter and son, both of whom keep Scott busy with volleyball, softball, and baseball games and practices. Beyond a more flexible schedule, a love of working with his hands and a passion for helping others made Dryer Vent Wizard the perfect fit. The national company partners with The Children's Burn Foundation and encourages franchisees to do their part in their local community. Scott is proud to be part of a company that encourages education and community involvement, providing people with information and services that may prevent a dryer fire.
Mission Statement:
To raise awareness in the community in regards to the benefits of dryer vent repair and cleaning. To help people save money on utilities and reduce the possibility of a dryer fire in their home or place of business.
Partnerships and Achievements
Our Mission and Code of Values
We Live Our Code of Values By R.I.C.H.
Respect
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Treating others as we would like to be treated.
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Responding in a timely fashion.
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Listening with the intent to understand what is being said and acknowledging that what is said is important to the speaker.
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Speaking calmly, and respectfully, without profanity or sarcasm.
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Acknowledging everyone as right from their own perspective.
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Integrity
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Making only agreements we are willing, able and intend to keep.
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Communicating any potentially broken agreements at the first appropriate opportunity to all parties concerned.
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Communicating honestly and with purpose.
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Asking clarifying questions if we disagree or do not understand.
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Looking to the system for correction and proposing all possible solutions if something is not working.
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Operating in a responsible manner: "above the line."
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Never saying anything about anyone that we would not say to him or her.
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Customer Focus
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Continuously striving to maximize internal and external customer loyalty.
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Making our best effort to understand and appreciate the customer’s needs in every situation.
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Having Fun In The Process!
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